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HELDLY · PRICING

Simple, fair pricing.

A small fee for a clearer booking. See exactly what you pay before you commit.

HELDLY PLATFORM FEE£2per protected transaction

Plus processing, shown before payment.

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A £50 deposit, explained.

Protected deposit
£50.00
Heldly protection
£2.00
Illustrative processing
£0.95
Payer total
£52.95
Illustrative example. Your exact total is shown before payment.
01

Protection & processing

The requester chooses who covers the £2 Heldly platform fee and processing. Add them to the payer’s total, or deduct them from the requester’s deposit balance. All fees are displayed before payment.

02

Payout account cost

Heldly does not charge recipients a monthly payout-account fee or a separate payout fee. The booking’s fees and expected recipient balance are shown before payment.

03

No hidden calculations

Your booking shows the deposit, platform fee, processing charge and total before you pay. The requester chooses who covers the booking fees.

04

What happens with refunds?

When a full refund is approved under the booking’s cancellation or dispute terms, the payer receives the amount paid, including booking fees. Bank processing times apply.

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