A little trust. A better booking.
From the first plan to the final confirmation, everyone knows where they stand.
1
Create a booking
2
Other person pays the deposit
3
Deposit protected
4
Booking happens
5
Both confirm
6
Recipient gets paid
Agree the details
Create a booking, choose a deposit and set clear cancellation terms. Share your secure Heldly payment link.
Protect the deposit
The other person reviews the details and pays securely through Stripe. They need an email address, but do not need a Heldly account.
Confirm the outcome
From the booking start time, both participants can confirm everything is OK to release the deposit. If there is a problem, release pauses while you work towards an agreed resolution.
Release, then payout
Once the outcome is agreed, funds become available to the recipient. Bank payouts are a separate step, scheduled weekly.